Each guest is required to present a valid government-issued identification and sign a rental agreement upon booking. We reserve the right to conduct additional verifications, including criminal background checks, as deemed necessary. Additionally, the credit card utilized for the booking must correspond with the name on the provided identification. The cardholder must also be physically present at the time of check-in or access will not be granted. We appreciate your cooperation and understanding in adhering to these policies to maintain a secure and trustworthy environment for all guests.
All guests are required to provide the necessary information to us within 24 hours of booking. Same-day bookings are required to provide the information within 1 hour of booking. We reserve the right to cancel any reservation that does not meet our verification check criteria.